Carnic - Car Service & Garage Management Platform | Urban Company for Cars

The Problem

Challenges in Car Service Industry

The traditional car service ecosystem is fragmented, opaque, and inefficient

Finding Reliable Garages

Car owners struggle to find trustworthy, verified garages with transparent pricing

No Price Transparency

Hidden charges, inconsistent pricing, and surprise bills after service completion

Emergency Breakdowns

No reliable 24/7 roadside assistance when cars break down unexpectedly

Garage Digital Presence

Local garages lack online visibility and struggle to reach new customers

Long Wait Times

No proper scheduling system leads to long queues and wasted time

Quality Assurance

No standardized quality checks or warranty on services performed

The Solution

Three-Way Marketplace

Carnic creates a seamless ecosystem connecting all stakeholders in the car service industry through dedicated applications.

For Car Owners

Easy booking, transparent pricing, quality assurance, and 24/7 emergency SOS support through web platform

For Garages

Digital presence, customer reach, order management, employee tracking, and wallet system via mobile app

For Technicians

Organized work assignments, location tracking, earnings management, and SOS response capabilities

Key Features

Powerful Platform Capabilities

Comprehensive features for seamless car service management

Service Booking

Book from 50+ service types including periodic maintenance, AC repair, tyres, denting, detailing, and more

SOS Emergency

24/7 roadside assistance for breakdowns, flat tyres, battery issues, accidents, and towing services

Real-time Tracking

Track technician location during pickup, monitor order status, and get live updates via Socket.IO

Wallet System

Separate COD and online wallets, commission management, easy withdrawals, and transaction history

Price Quotation

Transparent additional work quotes with photo evidence, customer approval workflow, and fair pricing

Employee Management

Add technicians, assign to orders, track performance, manage profiles, and monitor attendance

Flexible Arrival Modes

Choose between Pickup Service, Self Drop at garage, or Doorstep Service for select services

Razorpay Payments

Secure online payments via Cards, UPI, Net Banking, Wallets, or Pay After Service option

OTP Verification

Secure car handover with OTP verification, ensuring safety and accountability at every step

User Web Platform

Car Owner Experience

Seamless service booking and order management through responsive web application

Select Car Brand & Model

Browse & Select Services

Easy Checkout & Payment

Real-time Order Tracking

Order History & Management

Garage Partner App

Garage Management Made Easy

Powerful mobile app for garage owners to manage orders, employees, and earnings

Splash Screen

Order Management

Analytics Dashboard

Wallet & Earnings

Employee Management

How It Works

Service Booking Flow

Simple steps from booking to service completion

01

Select Service

Choose your car brand, model, fuel type and select from 50+ service categories

02

Book Time Slot

Pick arrival mode (Pickup/Self-Drop/Doorstep), select date and convenient time slot

03

Track Progress

Real-time tracking from garage assignment to service completion with OTP verification

04

Get Delivered

Car delivered back, pay online or after service, rate your experience

Technology

Built With Modern Stack

Enterprise-grade technologies for scalability and performance

Backend

Node.js, Express.js, Socket.IO for real-time features

Database

MongoDB with geospatial indexing for location queries

Web Apps

Angular for Admin Panel and User Web Application

Mobile App

Native Android (Java) for Garage Partner App

Google Maps

Location & Tracking

Razorpay

Payment Gateway

Firebase

Push Notifications

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Source Code Included